Overview

The role of the Lab Administrator will be responsible for the following:

(I) Administration of various central technical databases and technical queries:

(II)General departmental administration within the laboratory, assisting the technical managers and wider technical team on ad hoc administration.

 

 

Key Duties/Responsibilities

• Provides direct support for the sample administration processes including receiving samples, and responding to routine customer sample related requests.
• Administration of sample information entry into technical database (Sample Manager).
• Ordering consumables orders and following up on supplier queries.
• Issuing technical invoices & budget support to internal and external suppliers.
• Tracking customer requests on database.
• Working with courier to ship samples.
• General office duties for example file maintenance of technical records, stock taking, spreadsheets.
• Assisting the Technical Managers and wider Technical Team on ad hoc project work.
• General departmental administration such as preparation of meeting agendas and minute taking.
• Apply operational excellence tools and techniques to continuously improve our processes and eliminate waste.

COMMUNICATION COMPLEXETIES

• Communication with Laboratory team on technical subjects.
• Discussion with customers and suppliers on samples/ consumables.
• Logistical discussions on receiving and shipping samples.

FUNCTIONAL COMPETENCIES

• Ability to multi-task & prioritize
• Sense of urgency
• System knowledge
• Trouble shooting, problem solving skills
• Ability to work independently and proactively
• Well-structured methodical approach to work
• Decision making
• Continuous Improvement mindset

 

Previous Work Experience & Skills

• A minimum of 3 years’ experience in a similar role; manufacturing experience is desirable:
• Knowledge of MS applications (Excel, Word, PowerPoint, Outlook) essential.
• Previous experience working with a laboratory system is desirable.
• Excellent interpersonal skills and the ability to deal with people at all levels in a confidential and professional manner.
• Highly motivated, professional and enthusiastic individual who is flexible and has a “hands on” approach in a busy working environment.
• Strong organization skills
• Strong attention to detail and adherence to procedures for data entry and integrity.
• High level sense of urgency with ability to prioritize work and escalate to management accordingly.

 

Educational Requirements

• A recognised Certificate/Diploma in administration is essential.
• A recognised Certificate/Diploma in a technical subject is desirable