Overview

Arcon Recruitment are delighted to partner with Fort Wayne Metals in the recruitment of an Applications Engineer (German Speaking)

Fort Wayne Metals a leading manufacturer of precision wire-based materials and components.

Reporting to the Sales and Marketing Manager.

Area of responsibility:

Germany

Key responsibilities:

• Provide technical assistance to customers on material/alloy selection and best product/configuration selection for the application and device performance requirements.
• Work in conjunction with the internal sales and engineering teams as the key technical advisor to customers in relation to the Company’s products and capabilities.
• Frequent face to face visits to customers and webinars to deliver technical presentations and updates.
• Identify, plan and prioritise customer projects and requirements.
• Manage response and follow up actions and projects arising from customer enquiries or visits, from the office. [Expectation approximately out of the office 1/6 weeks]
• Give support and direction internally to the Customer Service Associates, Engineering, Production and Shipping functions. Conduct and document meetings with appropriate cross functional teams.
• Keep abreast of corporate product and technological developments.
• Develop new applications for company’s products in order to penetrate new market segments and identify new product opportunities.
• Support customers with value analysis and value engineering projects.
• Interface with the Corporate Sales group and Product teams to achieve corporate targets and objectives.
• Monitor project schedules and product performance in area of responsibility and provide periodic status reports.
• Report writing (project outlines and visit reports for internal departments) and preparing presentations.
• Assist with product costing and quotations.
• Assist with failure analysis and report writing including customer complaint evaluation, analysis, reporting and timely closure, if required.
• Create a high level of morale and motivation in working with and managing and leading internal teams.
• Mentor employees by sharing technical expertise and providing feedback and guidance

Qualifications / Skills / Attributes:

• Bachelor of Engineering Degree (Mechanical Engineering, Manufacturing Engineering, Biomedical Engineering, or Materials Science or equivalent)
• Five years industrial experience desirable
• Innovative thinker – able to envision new and better ways to do things
• Experience in executing complex problem solving techniques related to design/technical issues.
• Native German speaker with good written and spoken English
• Good communication skills – good listener and good verbal and written rapport essential.
• Good time management skills, ability to plan, organise, and implement multiple concurrent tasks.
• PC Literate (word processing, spreadsheets, database) and strong knowledge of project Management tools and web tools.

For more information, Contact Mairéad at Arcon Recruitment