Overview
Arcon Recruitment is recruiting a Hotel Receptionist on behalf of our client, a hotel in Co. Mayo.
You’ll be the first point of contact for guests, welcoming them on arrival and helping them throughout their stay. This role would suit someone who enjoys meeting people, stays organised when reception gets busy and takes pride in making guests feel welcome.
Key responsibilities
- Welcome guests and manage check-ins and check-outs.
- Handle room reservations, amendments and cancellations by phone, email and in person.
- Answer guest queries about hotel facilities and provide information on local attractions, dining and transport.
- Process payments, issue receipts and keep guest accounts and booking records accurate.
- Liaise with housekeeping and other departments to confirm room readiness and follow up on guest requests.
- Handle guest concerns professionally and refer issues to the duty manager where appropriate.
- Keep the reception area tidy and provide clear updates at shift handover.
What we’re looking for
- Previous hotel reception or front office experience is desirable. Candidates with experience in hospitality, reservations, reception or another customer-facing role are welcome to apply.
- A warm, professional manner and strong communication skills.
- Good attention to detail and the ability to prioritise during busy periods.
- Confidence using computer systems. Experience with hotel booking software is an advantage.
- The ability to work independently and as part of a team.
How to apply
Send your CV to sylvester@arconrecruitment.com with Hotel Receptionist – Mayo in the subject line.
Explore more opportunities on the Arcon Recruitment website.
Contact Sylvester Jennings at Arcon Recruitment for more information.
Mobile 087 6723533 | Office 094 9029944
