Overview
Quality Analyst – Castlebar, Co. Mayo
Contract: Initially maternity leave cover
Arcon Recruitment is seeking a Quality Analyst on behalf of our client in Castlebar, Co. Mayo. This role will initially provide maternity leave cover.
The successful candidate will support the monitoring and improvement of data quality across customer programmes involving AI and machine learning applications. This position would suit an analytical, detail-focused individual who enjoys reviewing information, identifying trends and helping teams achieve consistent quality standards.
Key Responsibilities
- Review and assess data and evaluator outputs against customer quality guidelines.
- Conduct quality checks and document errors, inconsistencies and areas for improvement.
- Analyse performance data to identify trends in accuracy, productivity and participation.
- Prepare reports and dashboards to support quality monitoring and operational decisions.
- Investigate recurring quality issues and recommend practical improvements.
- Provide clear, constructive feedback to support evaluator and team performance.
- Assist with data preparation, cleaning and validation.
- Work with quality, operations and data science colleagues to resolve issues.
- Support updates to quality procedures, guidelines and training materials.
- Maintain accurate records and follow data privacy and confidentiality requirements.
Requirements
- Previous experience in quality analysis, data analysis, quality assurance or a related operational role.
- Strong attention to detail and the ability to assess information accurately and consistently.
- Good analytical and problem-solving skills.
- Confidence using Excel and working with datasets.
- Experience with Power BI or similar reporting tools would be an advantage.
- An understanding of AI, machine learning or data evaluation processes would be beneficial.
- A relevant qualification in quality, data analytics, data science or a related discipline, or equivalent practical experience.
- Clear written and verbal communication skills.
- Ability to organise workloads, meet deadlines and work both independently and collaboratively.
Location
Based in Castlebar, Co. Mayo, with potential commuting options including Westport, Newport, Balla, Claremorris, Swinford, Foxford and Ballina.
Apply Today
For further information or to apply, contact Sylvester Jennings at Arcon Recruitment at info@arconrecruitment.com.
Arcon Recruitment is the longest established recruitment agency in Mayo.
