Overview

Operations Manager – Co. Mayo

Employment: Full-Time, On-Site (Monday to Friday)

We are seeking an experienced Operations Manager to lead and oversee warehouse and fulfilment activities at a production facility in  Co. Mayo. The successful candidate will manage daily logistics, ensure accurate inventory control, support digital operations, and maintain a safe, efficient warehouse environment.

Key Responsibilities

Operational Leadership

  • Manage daily warehouse, logistics, supply chain and fulfilment operations

  • Develop, document and improve workflows and standard operating procedures

  • Work with Production and Quality teams to maintain compliance and high standards

  • Uphold strong safety, housekeeping and operational accuracy

Digital Operations & Automation

  • Manage digital systems including ERP, e-commerce and inventory tools

  • Streamline and automate processes in order management, stock control and reporting

  • Ensure smooth data flow between warehouse, production, e-commerce and finance

Channel Support (B2B & B2C)

  • Support Sales and Marketing with product launches, forecasting and promotions

  • Maintain service levels for wholesale, retail and direct-to-consumer channels

  • Oversee customer service processes and response times

Analytics & Reporting

  • Lead key metrics: fulfilment rate, order accuracy, lead time, cost per order

  • Use real-time data to monitor and improve performance

  • Prepare weekly and monthly operational reports for senior leadership

Experience Required

  • 2–4 years’ experience in operations or supply chain roles (FMCG, pharma, e-commerce desirable)

  • Experience with B2B and B2C operations

  • Experience supervising or coordinating small teams

Skills & Attributes

  • Strong warehousing, logistics and inventory knowledge

  • Skilled in ERP and digital systems

  • Experience improving workflows or automating processes

  • Excellent organisational and project management skills

  • Analytical, proactive and process-driven

  • Strong communication and interpersonal skills

Desirable

  • Experience in regulated environments (pharma, cosmetics, healthcare)

  • Understanding of ISO, GMP or similar quality standards

  • Familiarity with ERP platforms

How to Apply

This full-time, on-site role is based in  Co. Mayo, with easy access from Ballina and surrounding areas.
To apply or request further details, please contact the recruitment consultant managing this position.

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