Overview

We are seeking to recruit an Insurance Customer Service Advisor in Co. Mayo.

This role can be based out of the company’s Westport, Ballina or Claremorris offices.

Key Responsibilities: 

• Promote and generate new business, across all personal lines classes -Motor, home, farm, van, health and marine.
• Process policy queries and changes in line with existing client’s needs.
• Support of the annual renewal cycle, ensuring client retention.
• Support day to day administrative needs associated with client’s personal lines policies.
• Identify cross sell opportunities by asking clients what other insurance needs they have.
• Provide an excellent client experience and ensure positive engagement.
• Work collaboratively and flexibly to support goal achievement.
• Ensure compliance with CBI, CPC, GDPR & internal policies at all times.
• This role supports clients both face to face and over the telephone.

Key Requirements:

• Experience & knowledge in a personal insurance environment is required
• APA qualified or working towards is an advantage
• You will be customer-focused, and committed to providing an excellent service to our clients
• Strong interpersonal skills are essential

For more information Contact Leona at Arcon Recruitment