Graduate Design Engineer-Mayo

Duties and responsibilities include the following. Other duties may be assigned.

• Responsible for reviewing and responding to customer documentation requests in a professional, respectful and timely manner.
• Ensuring procedures for documentation release are followed and updated to reflect evolving software systems.
• Writing, reviewing user guides and SOPs related to documentation release.
• Maintaining and updating logs and/or databases used for tracking documentation release.
• Summarizing and simplifying technical information for customer review.
• Identifying and reporting software errors to Software developers and collaborating to establish corrective and preventive measures.
• Conducting training on the requirements surrounding documentation and record management.

Qualifications, Education & Experience

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s Level 8 Degree in an Engineering discipline is required.
• Strong attention to detail.
• Excellent working knowledge of MS Office applications and Adobe Acrobat.
• Ability to author and write professional emails to our sophisticated pharmaceutical customers.
• Be able to research, read and comprehend written documents.
• Ability to use common sense and apply logic of previous examples to solve similar requests.
• Prioritize multiple projects and work independently a well as in a team environment.
• Empathize and collaborate with team.
• Communicate effectively both verbally and in writing with all levels of the organization.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.