Overview

Customer service us one of the key elements of customer experience and as a team leader you are responsible to deliver the best service for the customer.

Job Description:

• Supervise a customer service team.
• Maintain proactive relationships with key customer on a regular basis.
• Drive performance and continuous improvement.
• Serve as an expert in handling customer queries.
• Customer order processing – lead teams that record/process customer orders.
• Customer relationship management (CRM) data.
• Customer service.
• Performance management.
• Work scheduling and allocation.

Key requirements:

• Work experience – minimum of 3 years in a similar role.
• Fully onsite.
• Agricultural knowledge is beneficial but not essential.

For more information Contact Leona at Arcon Recruitment