Overview

Customer service us one of the key elements of customer experience and as a team leader you are responsible to deliver the best service for the customer.

Job Description:

  • Supervise a customer service team.
  • Maintain proactive relationships with key customer on a regular basis.
  • Drive performance and continuous improvement.
  • Serve as an expert in handling customer queries.
  • Customer order processing – lead teams that record/process customer orders.
  • Customer relationship management (CRM) data.
  • Customer service.
  • Performance management.
  • Work scheduling and allocation.

Key requirements:

  • Work experience – minimum of 3 years in a similar role.
  • Fully onsite.
  • Agricultural knowledge is beneficial but not essential.

For more information Contact Leona at Arcon Recruitment

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