An exciting opportunity for a Sales Administrator has arisen.


Key Responsibilities: 

  • Provide excellent customer service
  • Work with designated area customers and External Sales Reps to maximise sales opportunities and the customer experience
  • Process quotations, customer orders, product returns, and credit notes onto our system in a timely manner
  • Answer the phone, respond to letter, emails, faxes, etc to assist customers or potential customers regarding their enquiries
  • Correctly inform customers of product availability and delivery status of orders through to successful delivery
  • Liaise with purchasing, warehouse and logistic functions to ensure an efficient order delivery service
  • Facilitate Hire and Service needs for your customers
  • Proactive telesales to existing database of customers
  • Record communications on Customer Relationship Management system
  • Record customer feedback/issues on Customer Case Management system and work with colleagues across departments to ensure maximum customer satisfaction
  • Assist colleague’s customers when needed
  • Promote featured product offers
  • Perform additional ad hoc tasks as required


Key Requirements: 

  • Minimum of 1-2 years experience in a similar role
  • Experience of Sage/CRM would be an advantage
  • Experience of computer application such as Microsoft Office, Email and Internet
  • Strong customer service and communication skills
  • Strong organisational skills & ability to work on own initiative
  • Ambitious & hungry to learn


For more information Contact Leona at Arcon Recruitment

Leona Walsh Recruitment Consultant at Arcon Recruitment

Leona Walsh

Recruitment Consultant

Leona is the most recent addition to the Arcon Recruitment team. A Castlebar native She is a business graduate of  GMIT and brings with her valuable experience in the hospitality sector. Leona currently provides support to the admin / accounts division and spends a lot of her

day liaising with new and existing candidates.  

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