We are seeking to recruit a Retail Manager. In this position you will be fully responsible for the operational and commercial management of two retail outlets, ensuring excellent customer service and profitability.


  • Develop annual Operational Business Plan and budget for the Retail outlets.
  • Monitor and report on KPIs (e.g. sales, turnover, wages, headcount, waste) on a regular basis.
  • Manage store merchandising ensuring appropriate “value” image is portrayed in line with company procedures.
  • Organise special promotions, displays and events in conjunction with retail staff.
  • Monitor  trends and feedback and report to management on regular basis.
  • Manage and motivate the retail team to increase sales and ensure efficiency, championing essential and advanced selling skills.
  • Embed a continuous improvement ethos and drive change.
  • Ensure high shop floor standards are maintained within the retail outlets.
  • Ensure policies and procedures are implemented and managed within retail units.
  • Ensure that all cash handling procedures are carried out and reconciled in accordance with company procedures.

Planning, Stock levels and Standards

  • Work with the Retail Supervisors and Retail Stock Controller in managing stock levels and make key decisions about stock control.
  • Oversee the management of product ordering and liaise with suppliers in managing deliveries and ensuring suppliers orders, deliveries and returns are managed & signed off accurately.
  • Develop proactive and good working relationships with suppliers and implement annual rebate initiatives.
  • Benchmark retail product range, pricing and services against comparative airports and other outlets to develop competitive advantage.
  • Ensure best practice and organisation of retail storeroom areas from a stock category and management system.
  • In the case of chilled products, ensure that all HACCP requirements are adhered to in accordance with health and safety regulations.


  • 3+ years Manager/management experience in a retail sales environment or similar fast paced, customer service environment, with people responsibility and strong working knowledge of general retail practices and procedures.
  • Strong business acumen and financial awareness with the ability to anticipate and react to market changes.
  • Proven track record in achieving sales targets as well as working to and achieving demanding targets within tight budgets.
  • An enthusiastic leader with the ability to lead, develop and motivate the team to achieve results
  • Passionate about customer service and act as a role model in offering the ultimate shopping experience.
  • Flexible and adaptable with ability to switch between planning focus and on the ground hands-on approach.
  • Experience in working with retail IT systems.
  • Excellent communication, organisation and administrative skills required.
  • Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as operational need may require.

For more information Contact Leona at Arcon Recruitment

Leona Walsh Recruitment Consultant at Arcon Recruitment

Leona Walsh

Recruitment Consultant

Leona is the most recent addition to the Arcon Recruitment team. A Castlebar native She is a business graduate of  GMIT and brings with her valuable experience in the hospitality sector. Leona currently provides support to the admin / accounts division and spends a lot of her

day liaising with new and existing candidates.  

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