Overview
As a Dispatch Operator, you will consult with our Transport Team and Customers to ensure products are delivered to customers in a timely manner. The candidate should have experience working in a busy environment with similar experience preferred and be proficient in computer skills and CMS systems.
Principal Duties:
- Schedule all deliveries and collections in an efficient manner
- The taking and processing of customer orders.
- Inputting data onto our in-house Herbst CMS system for record purposes. (Full training provided).
- Arrange for and process payments.
- Managing dispatch reports for compliance purposes.
- Managing delivery dockets and ensuring good sign-off.
- Be the point of contact for drivers on the road and customers alike.
- Daily cash reconciliation.
- Interface with various departments as required.
- Must be flexible regarding start and finish times.
- Demonstrate a lead by example approach to all aspects of Health & Safety, be fully compliant with Company Health & Safety: policies, procedures, systems, and rules, report all hazards and incidents and ensure that you always work safely.
Knowledge / Skills/ Experience
- Excellent Customer Relations
- An ability to build and develop customer loyalty.
- Proficient in Microsoft Packages.
- Be able to work on own initiative or as part of a team.
- Experience in a similar role (preferred).
- Experience in scheduling and dispatch delivery.
- Excellent general administration skills.
- Ability to work in a fast-paced environment and prioritise under pressure.
- Able to communicate and be fluent in English (written and spoken)
- Ability to work on own initiative or with a team and to strict deadlines.
- Flexible and adaptable.
What You Get:
The benefits on offer for this position are as follows:
- Competitive hourly rate
- Overtime Pay
- Twenty-one Days Annual Leave
Additional Benefits:
- Statutory Sick Pay
- Contributory Pension Scheme
- Employee Assistance Programme
- Further education/training and development support
Working Days:
Monday to Friday (Occasional Saturday work – 8am to 1pm).
For more information Contact Alana at Arcon Recruitment
☎️ 087 9221136