Overview

As a Dispatch Operator, you will consult with our Transport Team and Customers to ensure products are delivered to customers in a timely manner. The candidate should have experience working in a busy environment with similar experience preferred and be proficient in computer skills and CMS systems.

 Principal Duties:

  • Schedule all deliveries and collections in an efficient manner
  • The taking and processing of customer orders.
  • Inputting data onto our in-house Herbst CMS system for record purposes. (Full training provided).
  • Arrange for and process payments.
  • Managing dispatch reports for compliance purposes.
  • Managing delivery dockets and ensuring good sign-off.
  • Be the point of contact for drivers on the road and customers alike.
  • Daily cash reconciliation.
  • Interface with various departments as required.
  • Must be flexible regarding start and finish times.
  • Demonstrate a lead by example approach to all aspects of Health & Safety, be fully compliant with Company Health & Safety: policies, procedures, systems, and rules, report all hazards and incidents and ensure that you always work safely.

 

Knowledge / Skills/ Experience

  • Excellent Customer Relations
  • An ability to build and develop customer loyalty.
  • Proficient in Microsoft Packages.
  • Be able to work on own initiative or as part of a team.
  • Experience in a similar role (preferred).
  • Experience in scheduling and dispatch delivery.
  • Excellent general administration skills.
  • Ability to work in a fast-paced environment and prioritise under pressure.
  • Able to communicate and be fluent in English (written and spoken)
  • Ability to work on own initiative or with a team and to strict deadlines.
  • Flexible and adaptable.

 

What You Get:

The benefits on offer for this position are as follows:

  • Competitive hourly rate
  • Overtime Pay
  • Twenty-one Days Annual Leave

Additional Benefits:

  • Statutory Sick Pay
  • Contributory Pension Scheme
  • Employee Assistance Programme
  • Further education/training and development support

 

Working Days:

Monday to Friday (Occasional Saturday work – 8am to 1pm).

 

For more information Contact Alana at Arcon Recruitment
☎️ 087 9221136
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