Overview

We are seeking to recruit a Customer Service Representative in North Mayo.

This role is desk based where you will liaise with customers throughout the day.

Key Responsibilities:

• Liaising with customers over the phone and by email.
• Preparing customer quotations and completion of order process from creation of order through to dispatch.
• Sourcing of products when required.
• To support the customer service colleagues and the sales team efficiently and effectively.
• Following up on quotations and continuous awareness of orders.
• Responsible for own customer accounts.
• To help out in other departments if and when the need arises.

Key Requirements: 

• Previous experience in customer service an advantage but not essential.
• Passion for delivering excellent customer service.
• Ability to work in a fast paced environment and to tight deadlines.
• Excellent computer skills.
• Strong attention to detail and ability to problem solve.
• Excellent communication skills with all colleagues and customers.