Field Service Technician

Overview

We are seeking motivated, driven and organised Field Service Technicians with experience in plant fitting or coming from an industrial electrician background.

Responsibilities / Duties

• Carry out planned and unplanned preventive maintenance
• Evaluating and resolving technical problems
• Responding to customer call-outs
• Liaising with and working alongside technical service engineers
• Repairing, testing and maintaining FLT equipment
• Developing and maintaining relationships with new & current customers
• Working with the company IT system
• Maintain company vehicle and equipment in accordance with company guidelines.
• Liaise with the first line of management for authorisation of parts and process order numbers accordingly
• Work under own initiative without constant supervision
• Any other duties which arise as a result of the above
• To adhere to all company H&S and Environmental policies and procedures and site policies and to ensure familiarity with the requirements of the current safety standards.
• To find, diagnose and rectify faults on customer FLT’s as deemed necessary, with all that this entails, and order the necessary spare parts as efficiently as possible

Core Skills

• Trade Qualification & Certification in Mechanical & Electrical disciplines FETAC Level 7 or equivalent
• IT: Knowledge of relevant IT-systems within the area of responsibility.
• Excellent customer service skills
• Health & Safety knowledge
• Use of diagnostic fault finding equipment and IT capability essential
• Energetic, motivated and pro-active team player
• Excellent customer service skills

For more information, Contact Thomas at Arcon Recruitment