Overview
We are recruiting a Beneficiaries of Temporary Protection (BOTP) & Emergency Reception & Orientation Centre (EROC) Lead – Mayo & Roscommon,
This is a dual role and the post holder will coordinate the HSE response to support the health needs of both communities in the respective areas.
This is a strategic leadership role and will involve creative collaboration and partnership with HSE key personnel including health professionals, multidisciplinary teams, and relevant external partners.
The role requires significant people management and leadership skills, and the person will be responsible for several staff members working across the area of operations.
The BOTP Lead will coordinate the approach to meeting the healthcare needs of BOTPs living in congregated accommodation settings and in the community throughout counties Mayo and Roscommon.
The EROC Lead role will require a coordinated approach to addressing the healthcare needs of those living in the EROC as they transition into and out of the centre.
This dual role requires considerable partnership and collaboration skills with HSE staff and wider networks across the region.
Key Responsibility Areas:
Leadership & Strategic Response
- Lead the strategic healthcare response in BOTP accommodation settings and those living in the community, across Mayo and Roscommon. This will include assessing medical care needs and coordinating appropriate health services and referrals.
- Collaborate with key HSE staff and healthcare professionals to design and implement creative responses to mitigate a range of health risks in congregated settings including, but not limited to, outbreaks.
- Liaise with external health organisations such as the Marie Keating Foundation and Family Support to support BOTP and EROC communities in their various healthcare needs.
- Develop work plans in collaboration with teams across Mayo and Roscommon as appropriate.
Training & Education
- Support BOTP and EROC communities to enhance their knowledge of the Irish healthcare system through a variety of ways such as information sessions, booklets, online resources and in-person support.
- Devise and implement coordinated programmes to address the healthcare needs of new centre arrivals, including but not limited to vaccination programmes and health education sessions.
- Develop culturally appropriate health resource materials and programmes for BOTP and EROC communities.
Staff Management
- Provide management support and supervision (where required) to the Health Liaison Officers Ukrainian Response team, BOTP Peer Health Support Worker, EROC Health Liaison Worker and Administration Support Officer across Mayo and Roscommon.
- Provide management support and supervision to new team members as they may be allocated to the line management of this post
- Support team to manage workload in line with priority objectives and ensure appropriate allocation of additional work to team members as it may arise.
- Complete annual performance appraisal reviews with all team members, taking corrective action where needed.
- Approve and sign off timesheets, leave requests and expenses claims.
Partnership & Collaboration
- Collaborate with health professionals across the region (GPs, consultants, public health nurses for example), Saolta University Health Care Group, IRPP, DCEDIY, LAITs, Centre Managers to ensure that the healthcare needs of BOTPs and EROC communities are clearly communicated and understood.
- Represent the HSE on relevant BOTP and EROC fora across Mayo and Roscommon as appropriate.
- Attend and participate in HSE review and multidisciplinary team meetings as directed.
- Liaise with Non-Government Organisations and government agencies to enhance the community health services provided to BOTPs and EROC residents.
Promotion & Advocacy
- Promote awareness and understanding of the healthcare opportunities and challenges facing BOTP and EROC communities living in Mayo and Roscommon.
- Support HSE and other health service personnel to develop an understanding of the BOTP and EROC communities and their needs to create a culturally appropriate and inclusive health service.
- Promote equality, anti-racism, inter-culturalism and diversity within the wider community, voluntary and statutory sector.
Monitoring & Evaluation
- Design and implement high quality and evidence-based monitoring and reporting systems for the services provided.
- Monitor and evaluate the progress of workplans, taking corrective action as required.
Training and Continuing Professional Development
- Complete all training programmes as directed.
- Participate in professional supervision, as required.
Administration Management & Reporting
- Work closely with and report to the HSE Social Inclusion Manager in the administration management and reporting on the services provided.
Reporting and Governance
- Assist the HSE Social Inclusion Manager in all aspects of ensuring that the services are compliant with National Standards and Regulations.
- Support the HSE Social Inclusion Manager to ensure that assigned Social Inclusion staff are aware and adhere to the policies, procedures and guidelines of the services provided.
- Ensure records are properly and accurately maintained and that appropriate statistical information is provided.
Desirable Experience
- Three years’ experience in a similar role.
- Experience of working with new communities such as BOTPs, International Protection Applicants (IPAs) or Programme Refugees for example.
- Proven track record, experience and knowledge of working with marginalised groups.
Qualifications
Candidates should hold a relevant third-level qualification in Social Care, Community Development and/or Health Related Diploma.
Other Relevant Information
The successful candidate will possess:
- Demonstrated leadership experience and team management.
- Proven track record in designing and implementing creative solutions to complex work-related challenges.
- Experience of managing sensitive personal data in line with GDPR regulations and requirements.
- Commitment to equality, community development and social justice.
- Strong communication skills, including proficiency in IT.
For more information please contact Maria at Arcon Recruitment
Maria Kelly
Recruitment Consultant
- Maria Kelly
- [email protected]
- 086 170 0055
