Overview
We are seeking to recruit a Regional Manager on behalf of our client, who are an independently run Government initiative.
This role will cover the South Connacht Region (Mayo, Galway, Roscommon) & can be based out of any of the above locations.
Key Responsibilities:
- Contribute to the national/regional strategy where appropriate and develop a regional service delivery plan with relevant stakeholders. Review, development and implementation of national and regional policy.
- Ensure efficient delivery of service by management of resources, prioritising regional and area work, identifying and implementing quality service standards in conjunction with local management.
- Support the Board to implement good corporate governance through governance documentation, risk review assessments, financial checks etc. across the region.
- Responsible for finance and planning for the region to include management of regional budgets and reports, implementing cost centre planning process and drafting the annual financial plan for the region.
- Overseeing appropriate controls are in place in terms of the management of any client monies in line with best practice and relevant legislation or regulation.
- Oversee premises and facilities development and management in conjunction with local management.
- Support the HR function as and when required ensuring correct application of the company policies and procedures with all relevant stakeholders.
- Assist in the recruitment of staff and attend staffing meeting where necessary. Agree process for recruiting staff with local management
- Develop and maintain a network of contacts at a national and regional level to facilitate problem solving and information sharing through forums, groups and building the profile of the company network with relatable organisations
- Lead, motivate and develop staff.
- Maximise contribution of the team toward implementation of national, regional and local action plans.
- Provide direct management to the Money Advice Coordinators/Service Delivery Managers.
- Delegate decision making and authority to local management as appropriate.
- Conduct PMDS with all staff reporting directly to this position.
- Oversee training of all staff at a regional level.
Key Requirements:
- Relevant 3rd level qualification
- A minimum of five years’ experience in a relevant management position.
- Awareness of other specific and appropriate services available to clients.
- Comprehensive knowledge and understanding of consumer debt, financial services, insolvency, money management and education.
- Experience in staff supervision, customer service, evaluation and monitoring procedures, promotion and publicity.
- Knowledge of money and debt advice.
- Experience in project management.
- Knowledge of and experience in staff training.
- Experience in managing the delivery of money advice and budgeting or debt management service, insolvency, or financial services to a diverse range of people, particularly those with low incomes.
- Quality focus and networking skills.
- Be open to working unsocial hours as may be required from time to time and willingness to attend evening and occasional weekend events. (TOIL – time off in lieu arrangements apply in all such circumstances).
- Leadership and management skills.
- Previous experience of working in a service-delivery role.
- Extensive knowledge of issues around the provision of, and access to Money Advice & Budgeting services.
- Excellent written and verbal communication skills.
- Strong organisational and IT skills.
- Ability to confidently manage staff in areas including recruitment, appraisal, training, coaching and motivation.
- Decision making skills.
- Ability to critically analyse problems and identify solutions.
For more information Contact Leona at Arcon Recruitment
