Overview

ESSENTIAL DUTIES AND RESPONSIBILITIES

These include the following, others may be assigned to meet business needs.
 Manage all European House Accounts.
 Support the European Sales organisation on technical and commercial related matters.
 Collaborate with the US Inside Sales Team in various tasks as this team is cross functionally trained and
working from the same system.
 Support APAC reseller accounts.
 Prepare and follow up on quotations with emphasis on the company’s portfolio.
 Support in managing the sales process for the product lines, target accounts and sales opportunities via
phone, WebEx, e-mail.
 Engage with existing customers and qualified sales leads, guiding customers to the product solution that best
meet their needs.
 Coordinate with internal resources to address customer questions/objections, providing budgetary pricing,
creating, and submitting individualised quotes, and closing the sales process through the point of order
receipt.
 Provide the customers with all necessary pre- and after sales support, and satisfy customers’ needs with a
sense of urgency.
 Monitor, maintain, and update customer information and competitive intelligence data into our CRM database.
 Work closely with the customer service and planning teams to ensure customers are informed of their order
status.
 Support and follow up on all customers documentation requests.

EDUCATION AND/OR EXPERIENCE
 Third level Business Qualification ideally with a previous tele sales/sales experience in a technical
environment.
 Experience with incoterms and international trade is an advantage.

For more information Contact Mairéad at Arcon Recruitment on 087 189 7611 or [email protected]

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