Overview

Our Client has a new vacancy for an E-commerce Graduate to join its busy and successful Retail store based in Mayo.

The E-commerce Graduate role has a mix of both Retail and Ecommerce.

It is an exciting role for someone who has a passionate about eCommerce with a history of working in Retail.

The E-commerce Graduate is responsible for providing exceptional customer service and retail assistance within the shop both on site and online.

Key Responsibilities 

  • A strong work ethic and proven track record of being proactive and using initiative within Retail.
  • A clear understanding and proven delivery of good customer service.
  • A positive and flexible approach, ready and willing to turn your hand to anything to get the job done..
  • Able to deal with customer enquiries on own initiative, responding to queries and complaints in a constructive and prompt manner
  • Able to handle confidential matters with utmost discretion.
  • Able to work independently and creatively, pre-empting and problem-solving issues as needed.
  • Possesses excellent communication skills; is friendly, approachable and professional when dealing with visitors and staff in person, over the phone or in writing.
  • Evidences strong interpersonal and team working skills, able to communicate successfully with a wide variety of people across all levels.
  • Possesses excellent time management and organizational skills, able to multitask and prioritise tasks effectively.
  • Displays accuracy and efficiency in all aspects of the role, due to the ability to pay attention to detail.
  • Competent in cash handling and till work.
  • Experience of successfully using computerised stock management systems, Microsoft Office and e-commerce platforms;
  • Online Shop Create, edit and upload product photography and descriptions to the ecommerce platform and remove discontinued/out-of-stock items in a timely manner;

Job Requirements 

  • Business Degree (Ecommerce, Marketing)
  • 2-3 years experience in a similar role
  • Fluent English (spoken and written)
  • Excellent communication skills

Skills:

Retail Assistant, Ecommerce, Retail

For more information contact Mairéad on 087 189 7611 or [email protected]

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