Overview

Our client is seeking to recruit a Customer Services Representative to join their team.

Key Responsibilities

 Create and manage Sales Orders received on the ERP system Dynamics 365

 Communicate Sales Order Confirmations to the Customer

 Initiate Purchase Order Requisitions when required

 Prepare Invoices and issue to the Customer

 Receive and investigate all customer queries to a high professional standard

 Release Production Orders & work closely with the Production & Warehouse team on all changes/updates.

 Manage delivery dates to ensure priority of all Sales Orders to Production, Warehouse and Logistics.

 Review and maintain Customer Open Orders on a daily basis.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully function

in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

EDUCATION AND/OR EXPERIENCE

Must have a third level qualification in Business or other related degree from an accredited third level institution.

The successful candidate must have experience in working in a similar type role in a manufacturing environment.

Experience in working in a start-up environment will be a distinct advantage. The successful candidate must also

possess the following skills and attributes:

 Working knowledge of ERP systems. Dynamics 365 would be a distinct advantage

 Willingness to seek opportunities to better the Customer experience

 Self-motivator

 Action orientated

 Ability to quickly adapt to change

 Good organisation skills

 Good working knowledge of Excel

 Accuracy and attention to detail

 Excellent communication skills

 

For more information Contact Mairéad at Arcon Recruitment on 087 189 7611 or [email protected]

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