Overview

Our client is seeking a Customer Service Representative

Key Responsibilities 

  • Create and manage Sales Orders received on the ERP system Dynamics 365
  • Communicate Sales Order Confirmations to the Customer
  •  Initiate Purchase Order Requisitions when required
  • Prepare Invoices and issue to the Customer
  • Receive and investigate all customer queries to a high professional standard
  • Release Production Orders & work closely with the Production & Warehouse team on all changes/updates.
  • Manage delivery dates to ensure priority of all Sales Orders to Production, Warehouse and Logistics.
  • Review and maintain Customer Open Orders on a daily basis.

Key Skills and Qualities 

  • Third level qualification in Business or other related degree from an accredited third level institution.
  • Supply Chain background is a distinct advantage
  • Experience in working in a manufacturing environment is advantageous but not essential
  • Experience in working in a start-up environment will be a distinct advantage
  • Working knowledge of ERP systems. Dynamics 365 would be a distinct advantage
  • Willingness to seek opportunities to better the Customer experience
  • Self-motivator
  • Action orientated
  • Ability to quickly adapt to change
  • Good organisation skills
  • Good working knowledge of Excel
  • Accuracy and attention to detail
  •  Excellent communication skills
  • A European language is beneficial but not essential

For more information contact Leona at Arcon Recruitment

Leona Walsh

Recruitment Consultant

Leona is the most recent addition to the Arcon Recruitment team. A Castlebar native She is a business graduate of  GMIT and brings with her valuable experience in the hospitality sector. Leona currently provides support to the admin / accounts division and spends a lot of her

day liaising with new and existing candidates.  

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