Overview
Our client is seeking to recruit a Customer Services Representative to join their team.
Key Responsibilities
Create and manage Sales Orders received on the ERP system Dynamics 365
Communicate Sales Order Confirmations to the Customer
Initiate Purchase Order Requisitions when required
Prepare Invoices and issue to the Customer
Receive and investigate all customer queries to a high professional standard
Release Production Orders & work closely with the Production & Warehouse team on all changes/updates.
Manage delivery dates to ensure priority of all Sales Orders to Production, Warehouse and Logistics.
Review and maintain Customer Open Orders on a daily basis.
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully function
in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
EDUCATION AND/OR EXPERIENCE
Must have a third level qualification in Business or other related degree from an accredited third level institution.
The successful candidate must have experience in working in a similar type role in a manufacturing environment.
Experience in working in a start-up environment will be a distinct advantage. The successful candidate must also
possess the following skills and attributes:
Working knowledge of ERP systems. Dynamics 365 would be a distinct advantage
Willingness to seek opportunities to better the Customer experience
Self-motivator
Action orientated
Ability to quickly adapt to change
Good organisation skills
Good working knowledge of Excel
Accuracy and attention to detail
Excellent communication skills
For more information Contact Mairéad at Arcon Recruitment on 087 189 7611 or [email protected]
